Active listening: The key of successful communication in hospital managers
نویسندگان
چکیده
منابع مشابه
Active listening: The key of successful communication in hospital managers
INTRODUCTION One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METHODS This study was conducted between May and June 2014 among three levels of managers at teachin...
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ژورنال
عنوان ژورنال: Electronic physician
سال: 2016
ISSN: 2008-5842
DOI: 10.19082/2123